.ocw-bubble{position:fixed;bottom:80px;right:24px;z-index:1100;width:56px;height:56px;border-radius:50%;background:#007bff;color:#fff;border:none;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;font-size:24px;transition:transform .2s ease,box-shadow .2s ease}.ocw-bubble:hover{transform:scale(1.08);box-shadow:0 6px 16px rgba(0,0,0,.3)}.ocw-bubble:focus{outline:2px solid #0056b3;outline-offset:2px}.ocw-bubble--hidden{display:none}@keyframes ocw-pulse{0%{box-shadow:0 4px 12px rgba(0,0,0,.25),0 0 0 0 rgba(0,123,255,.5)}70%{box-shadow:0 4px 12px rgba(0,0,0,.25),0 0 0 16px rgba(0,123,255,0)}100%{box-shadow:0 4px 12px rgba(0,0,0,.25),0 0 0 0 rgba(0,123,255,0)}}.ocw-bubble--pulse{animation:ocw-pulse 1.5s ease-out 3}.ocw-panel{position:fixed;bottom:80px;right:24px;z-index:1100;width:380px;height:520px;background:#fff;border-radius:12px;box-shadow:0 8px 32px rgba(0,0,0,.2);display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(20px) scale(.95);pointer-events:none;transition:opacity .25s ease,transform .25s ease}.ocw-panel--open{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.ocw-header{background:#007bff;color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.ocw-header-title{font-size:15px;font-weight:600;display:flex;align-items:center;gap:8px}.ocw-status-dot{width:8px;height:8px;border-radius:50%;display:inline-block}.ocw-status-dot--ready{background:#4cff4c}.ocw-status-dot--busy{background:#aaa}.ocw-close-btn{background:none;border:none;color:#fff;font-size:20px;cursor:pointer;padding:0 4px;line-height:1;opacity:.8}.ocw-close-btn:hover{opacity:1}.ocw-messages{flex:1;overflow-y:auto;padding:12px 14px;display:flex;flex-direction:column;gap:8px;background:#f8f9fa}.ocw-msg{max-width:82%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.45;word-wrap:break-word;white-space:pre-wrap}.ocw-msg--user{align-self:flex-end;background:#007bff;color:#fff;border-bottom-right-radius:4px}.ocw-msg--agent{align-self:flex-start;background:#e9ecef;color:#212529;border-bottom-left-radius:4px}.ocw-msg--error{align-self:flex-start;background:#f8d7da;color:#721c24;border-bottom-left-radius:4px}.ocw-msg--system{align-self:center;background:transparent;color:#6c757d;font-size:12px;text-align:center;padding:4px 8px}.ocw-typing{align-self:flex-start;background:#e9ecef;border-radius:14px;border-bottom-left-radius:4px;padding:12px 18px;display:flex;gap:5px;align-items:center}.ocw-typing-dot{width:8px;height:8px;border-radius:50%;background:#6c757d;animation:ocw-bounce 1.2s infinite ease-in-out}.ocw-typing-dot:nth-child(2){animation-delay:.15s}.ocw-typing-dot:nth-child(3){animation-delay:.3s}@keyframes ocw-bounce{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-6px)}}.ocw-input-area{display:flex;padding:10px 12px;border-top:1px solid #dee2e6;background:#fff;flex-shrink:0}.ocw-input{flex:1;border:1px solid #ced4da;border-radius:20px;padding:8px 14px;font-size:14px;outline:none;transition:border-color .15s ease}.ocw-input:focus{border-color:#007bff}.ocw-input:disabled{background:#e9ecef;opacity:.7}.ocw-send-btn{background:#007bff;color:#fff;border:none;border-radius:50%;width:36px;height:36px;margin-left:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:16px;transition:background .15s ease;flex-shrink:0}.ocw-send-btn:hover{background:#0056b3}.ocw-send-btn:disabled{background:#6c757d;cursor:not-allowed;opacity:.6}.ocw-footer{padding:6px 12px;text-align:center;font-size:11px;color:#6c757d;background:#f8f9fa;border-top:1px solid #dee2e6;flex-shrink:0}.ocw-recaptcha-overlay{position:absolute;inset:0;background:rgba(255,255,255,.95);display:flex;align-items:center;justify-content:center;z-index:10;border-radius:12px}.ocw-recaptcha-box{display:flex;flex-direction:column;align-items:center;gap:12px;padding:20px;text-align:center}.ocw-recaptcha-msg{font-size:14px;color:#333;margin:0}@media(max-width:575px){.ocw-panel{width:100vw;height:60vh;bottom:0;right:0;border-radius:16px 16px 0 0}.ocw-bubble{bottom:16px;right:16px}}.ocw-map-img{display:block;max-width:100%;border-radius:6px;margin-top:6px;box-shadow:0 1px 4px rgba(0,0,0,.18)}.ocw-map-link{display:inline-block;color:#1a73e8;text-decoration:underline;font-size:.85em;margin-top:4px}.ocw-map-link:hover{color:#0d47a1}